Downloading & Installing Your eSIM

Before you install your eSIM, please make sure:

  • Your phone's operating system is updated. Go to Settings → General → Software Update. Your phone must be on iOS 15.2 or newer.
  • Your phone's unlocked. You may need to call your current carrier to unlock your phone. To check if your phone is unlocked, go to Settings → General → About → Carrier Lock. If it says "No SIM restrictions", you're good to go!
  • You turn off your current cellular connection and connect to Wi-Fi.
  • If you're transferring your current number to Boost Infinite, don't forget to get your account number and port or transfer PIN from your current carrier.

Installing your eSIM

Step 1: Visit to login.

Step 2: Enter the eSIM-compatible IMEI number of your phone.

You can find it by dialing *#06# or by going to Settings and selecting About.

Step 3: Select Yes! Activate with eSIM Now.

Step 4: Choose if you're transferring your current number or if you'd like a new number.

The eSIM push for activating a new number can take a few minutes to process. Activations are usually completed in less than 30 minutes.

The eSIM push for transferring your current number can sometimes take up to 24 hours.

Step 5: Press Activate eSIM.

Step 6: Before installing the new eSIM profile, remove or delete any physical SIMs or eSIMs that you won’t be using.

This includes all SIMs from the network you’re porting from.

Step 7: Press Install eSIM and Continue.

If you’re transferring your existing number, follow the on-screen instructions to complete the transfer.

Step 8: Power cycle your phone.