Let's go over how to transfer your number from Verizon.

To transfer your number from Verizon, you’ll need:

  1. Your Verizon account number — this can be found on the top right corner of your bill or in your online account portal.
  2. The address found on your current bill
  3. Your Number Transfer PIN (port-out pin). There are several methods to obtain your Number Transfer PIN. See below for more details.
    1. Dial #PORT from the phone you want to transfer
      1. Verizon will generate the Number Transfer PIN in your My Verizon account
    2. My Verizon app
      1. Login → Account → Number Transfer PIN
  4. My Verizon website:
    1. My Profile → Number Transfer PIN → "Generate PIN"

Number Transfer PIN

Your Number transfer PIN is created by Verizon at your request. It is not your current security PIN on your account or the security code used to access your phone.