Let's go over how to transfer your number from AT&T.

To transfer your number from AT&T, you’ll need:

  1. Your AT&T account number — this can be found on the top right corner of your bill or in your online account portal
    The address found on your current bill
  2. Your Number Transfer PIN (port-out PIN). There are several methods to obtain your port-out PIN:
    1. From your AT&T Phone
      1. Dial _PORT (_7678) and follow the prompts to get your Number Transfer PIN sent to you via text. You’ll need your account passcode to generate the Number Transfer Pin when calling *PORT.
    2. With the myAT&T app
      1. Sign in to the myAT&T app, click More → Manage Profile → People & Permissions. Navigate to Transfer Phone Number → choose Request a New PIN.

Don’t see People & Permissions? You may have to sign in to myAT&T from a browser.

  1. Online with myAT&T
    1. Go to your myAT&T account and click Profile → People & Permissions → Select Wireless. Navigate to Transfer Phone Number → choose Request a New PIN

Transfer PIN:

Your transfer PIN is created by AT&T at your request. It is not the current security PIN on your account or the security code used to access your phone.